Since 2010 the Legislature transferred the job of issuing Real ID driver licenses from the DMV to local tax collectors. One must go in person to prove their identity, according to the Federal Real ID Act. With their service centers now in small offices, Gannon says, “We are harnessing the power of technology to put new tools directly in the customers’ hands.
Saturday, July 30, 2011
DON'T LIKE WAITING ON LINE?
Here is a helpful idea when you need drivers licensing services. If you have a mobile device, you can text waitpbc to 41411, says Anne M. Gannon, Constitutional Tax Collector, and you will receive back a text message shoing the number of people currently in line for a license and the approximate wait minutes. Appointments for drivers license services can be scheduled up to three months in advance and wait times can be viewed at www.taxcollectorpbc.com. Payment options include cash, check or money order; credit cards cannot be processed. For office locations go to http://www.flhsmv.gov/offices/.
Other implementations to assist those waiting on line include a mobile receptionist issuing Q-flow tickets to clients standing in line so they can circumvent the line; mobile receptionist can process simple motor vehicle transactions including license plate surrender or renewal and handicapped parking permits. An employee checks the line in peak times so if you do not have required documentation you don’t wait needlessly.